FAQs

Interested in becoming a wholesale customer with JAC Vapour? Then you'll probably have some questions. To help, we've listed some of the most common queries we receive.

Can't find what you're looking for? Get in touch with us and we'll be happy to answer any questions you might have.

Q. What kind of margin can I expect to make on the products I buy?
A. We are committed to offering competitive wholesale rates to our customers. Margins in excess of 40% should be expected across the entire range.


Q. What nicotine strengths do you offer?
A. At present, we offer 0mg, 6mg, 12mg, and 18mg versions of most of our e-liquids. 3mg strength versions are also available on some flavours, as well as our picNIC bases.


Q. What mix of PG/VG do you offer?
A. We supply e-liquids in various PG/VG blends. Our UK Made PG is made up of 80% PG to 20% VG, while our VG range contains 70% VG to 30% PG. In addition, we also offer a Pure VG and Clear Steam (vapourless) mix in our picNIC range.


Q. Is JAC Vapour a member of any trade bodies?
A. We are! JAC currently holds membership of both the IBVTA and UKVIA.


Q. Does JAC supply e-liquids in CLP compliant packaging?
A. Absolutely. All of our e-liquids are packaged in accordance with CLP and TPD regulations, including the relevant safety information and child-resistant caps.


Q. What nicotine strengths do you offer?
A. At present, we offer 0mg, 6mg, 12mg, and 18mg versions of most of our e-liquids. 3mg strength versions are also available on some flavours, as well as our picNIC bases.


Q. Can anyone become a JAC wholesaler?
A. If you run your own shop or dedicated website, then we'll be happy to work with you in stocking our hardware and e-liquids. We do ask for some details upfront, just so we know who we're dealing with, but if you're asking, we're dancing.


Q. Is there a minimum spend when shopping with JAC?
A. In order to offer the most competitive prices possible, there is an economy of scale. To place an order through our website (once your account has been set up), it must be over £200 in value. If you're currently running a smaller business but still want to stock JAC products, get in touch with our wholesale team directly.


Q. How long will I have to wait for my order to arrive?
A. We aim to ship all orders as quickly as possible once payment has been taken (on the same day in most cases). Once your order leaves us, please allow up to 2 business days for delivery. See the Delivery page for more information.


Q. How do I place an order?
A. Once your account is set up, you can build your own order on the site. When you're ready, you can review your order in the shopping cart before proceeding to checkout. Once submitted, a member of the wholesale team will get in touch with you to take payment (BACS only).


Q. Do you offer product support?
A. Certainly. If you require any assistance with any of our products, get in touch with our UK-based wholesale team and they'll take care of you.